Return & Refund Policy

At BTH Company, customer satisfaction is our top priority. We carefully inspect all products before dispatch to ensure quality. However, if you receive a damaged, defective, or incorrect product, we’re here to help.

Returns

• Returns are accepted only in case of damaged, defective, or wrong products.

• The issue must be reported within 48 hours of delivery.

• The product must be unused and in its original packaging.

Refunds

• Once your return request is approved, the refund will be processed within 5–7 business days.

• Refunds will be credited to the original payment method.

• Shipping charges (if any) are non-refundable.

Non-Returnable Items

• Products damaged due to misuse

• Normal wear and tear

• Products returned after 48 hours of delivery

How to Raise a Request

Please contact us with clear images or videos of the issue:

• Email: bthcompany@gmail.com

• WhatsApp: +91 8699371152

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